where the Tour Operators work with the best Destination Management Companies, can reserve online their multi-day tours with instant booking,
AND MUCH MORE...
IS A B2B MARKETPLACE
The Booking engine where the outgoing
Demand meets the local experts Supply
The portal with net rates and direct contact
between Buyer and Provider
The one-stop tool for managing
bookings and inquires of DMC services
In a global scenario in which the information must be fast and easy-to-get, the travel trade market was still missing a reliable and affordable B2B platform with the goal of facilitating the distribution of multiday tours with instant confirmation, provided by Incoming experts directly to Outgoing operators all around the globe. Community.Travel has been created to allow all Tour operators Buyers to purchase guaranteed departures and private tours online, but also hotels, activities and transfers from all DMCs that participate as Providers. The goal for the future is to aggregate a growing number of incoming experts, Destination Management Companies, increasingly specialized in a specific target group of customers offering, to all those wishing to book a tour in a few minutes, a wide coverage of a variety of different interests around the globe , such as culture, sport, health.
Community.travel is a professional booking engine that, starting from the Italian trade, allows more and more "Buyers" to directly work with the best DMCs in the world, by booking and sending inquires online. Community.travel offers a booking engine for multi-day tours that allows Italian and worldwide outgoing Tour Operators to book thousands of itineraries from the most accredited local experts around the globe. It is not a tour operator that sells services. Community.Travel is a Marketplace platform that facilitate the distribution of incoming services among travel trade actors, allowing to book online multi-destination and multi-supplier itineraries with direct payment to the service providers involved.
The local Providers feed online the platform with their circuits, their private and guaranteed departures and eventually other travel services. Buyers send a request to those Providers they wish to cooperate with. The Provider decides whether to enable the online sales of his services inside the Community.Travel engines for each Buyer who has requested the connection. Each Buyer therefore has at his disposal a personalized search engine, allowing him to search for services in all the destinations of his active connections with Providers.
The Buyer can see the products and search for the services of a specific Provider only after he has been connected by that DMC.Once the search has been carried out, one or more services can be immediately added to the cart and if confirmed the Providers involved can be paid directly, with the payment method indicated by each one of them, possibly also online by credit card if the Provider allows it. At any time, Buyers can send inquires for Individuals, Groups and MICE thanks to a special tool that allows them to keep trace and manage their requests also inside their Community.Travel account. In case of reservations, a complete and detailed summary of the reserved services and of the payment status is available online and is sent to all the actors involved via e-mail. Valid vouchers are sent by e-mail and can be downloaded online, if the Provider uses vouchers.
The technology platform is managed by Adalte that can be considered as the "System Administrator" of Community.Travel. Inside Community.Travel Adalte srl is responsible for:
select, train and accept the Provider;
take care of the general management and technological maintenance of the Portal;
promote the Portal;
fairly promote suppliers and their services;
provide a concierge service and general assistance to all registered Buyers;
act as facilitator in the event of disputes between Providers and Buyers, making available all the logged reports;