B2B Travel Marketplace

Registered Buyer?

 

The Marketplace FOR DIRECT SOURCING MULTI-DAY TOURS
•
We are the central Marketplace where outgoing Demand from Tour Operators, Wholesalers, and professional Networks meets the specialized supply of local incoming experts, Destination Management Companies (DMCs), and other tour package organizers

 

A SINGLE API CONNECTOR FOR MULTIPLE INTEGRATIONS
•
Utilize our robust API for a direct, unmediated integration between you (the Buyer) and the many Providers who work with us. It takes just a single software development to book thousands of itineraries directly from the most accredited local experts around the globe

 

The ONE-STOP BOOKING TOOL FOR B2B travel  PROFESSIONALS
•
Leverage a single online tool to manage all your bookings and inquiries for multi-day tours from the best DMCs. Buyers can use our Marketplace or connect to our cutting-edge technology, which is also designed to support the distribution of their own outgoing packages

 

The B2B Platform for Multi-Day Tours

The professional travel market was missing an advanced B2B platform dedicated to the digital distribution of multi-day tours. Community.Travel was created to meet this need, offering Tour Operators the ability to purchase a wide range of products online from the world's top incoming experts:

  • Seat-in-Coach tours with Guaranteed Departures
  • Holiday packages, such as City Breaks and Self-drive itineraries
  • Private tours

We connect Tour Operators with a constantly growing network of Destination Management Companies (DMCs). We are the ideal technological solution for those looking to modernize and speed up their booking operations and tour content management.

 

Global B2B Distribution

Community.Travel is not a tour operator and does not directly sell travel services.

We are a Marketplace and an API switch that connects "Buyers" (Tour Operators, Wholesalers, Networks) with the best "Providers" (DMCs and Tour Organizers) globally. Ours is an exclusively B2B, invitation-only platform that digitizes the professional travel supply chain by offering resellers direct access to services and innovative sales tools.
Our booking engine and our API allow B2B operators to book thousands of multi-destination and multi-supplier itineraries, with payments managed directly between the involved parties.

 

 

How it works

Our platform simplifies every phase of B2B collaboration, from product selection to payment. The process is transparent and gives its key players full control.

Providers upload Products
Providers (DMCs and Tour Organizers) connect their API or upload their complete offer to the platform: "Seat-in-Coach" tours, private and guaranteed departures, holiday packages, city breaks, and self-drive tours.

Buyers and Providers get connected
Registered Buyers request to connect with the Providers they wish to collaborate with. Each Provider has full control and decides which Buyers to enable for selling their products. It is also possible to make a product visible only to a specific Buyer, to digitize confidential commercial agreements.


Buyers book with Instant Confirmation
Once enabled, the Buyer can book services using our booking engines or via API. Confirmation is instant, but it is also possible to make an on-request booking in the absence of immediate availability from the Provider.

Content and Payment Management
The platform provides all the information needed for sales (descriptions, photos, translations), also supporting Providers who do not normally supply these materials. Payments are managed directly between the Buyer and Provider, according to the conditions indicated by the latter in each confirmation. Online payment by credit card is also possible if enabled by the Provider.

Tool for FIT, Group, and MICE Requests
Buyers have a dedicated tool to send, manage, and monitor tailor-made requests for individuals (FIT), groups, and MICE to all their connected DMCs, thereby centralizing communication.

 

The Role of Adalte: Marketplace Moderator

Community.Travel was created and is managed by Adalte, which acts as the platform's Moderator to ensure its efficiency, quality, security, and fairness.

Adalte's main responsibilities include:

  •  Training and supporting invited Providers in publishing their tours.

  •  Ensuring the proper functioning and technological maintenance of the portal.

  •  Performing a quality control check on the content (e.g., programs, prices) of Premium providers to ensure a high standard.

  •  Promoting the Marketplace to attract new qualified partners.

  •  Fairly promoting all Providers and their services within the community.

  •  Offering a concierge service and dedicated assistance to all Buyers.

  •  Acting as an impartial facilitator in case of disputes between Buyers and Providers, by making operations reports available.